Platinum

Maintenance Care LLC.

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Platinum Maintenance Care - Frequently Asked Questions (FAQ)

Welcome to the FAQ page for Platinum Maintenance Care! Below, you'll find detailed answers to some of the most common questions regarding our property maintenance services. Our mission is to provide transparent, comprehensive information to help you make the best decisions for your property.

General Questions

Q: What services does Platinum Maintenance Care provide?

A: Our suite of services includes paver sealing, pressure washing, home cleaning, landscaping, and junk removal, designed to cater to both residential and commercial properties.

Q: Which areas do you service?

A: We proudly serve all of Central Florida, including the cities of Orlando, Sanford, Lake Mary, Altamonte Springs, Winter Park, Oviedo, Clermont, Kissimmee, Apopka, and the counties of Orange, Lake, Seminole, and Osceola. We are your go-to local experts for comprehensive property maintenance.

Service-Specific Questions

Q: How frequently should pavers be sealed?

A: To maintain their condition and appearance, we recommend sealing pavers every 2-3 years. This can vary based on exposure to weather and foot traffic.

Q: What's the difference between pressure washing and soft washing?

A: Pressure washing utilizes high-pressure water to remove surface dirt and grime, ideal for harder surfaces. Soft washing uses lower pressure and cleaning solutions to gently clean more delicate surfaces, such as your home’s roof, without causing damage.

Q: Do you offer commercial landscaping services?

A: Yes, our landscaping services are available for both commercial and residential properties. We provide customized solutions to meet the unique needs of your commercial property.

Q: What does your home cleaning service include?

A: Our comprehensive home cleaning service covers dusting, vacuuming, mopping, cleaning bathrooms and kitchens, and more. Services can be customized to meet your specific needs.

Pricing and Scheduling

Q: How can I get a quote?

A: Contact us at 407-960-8983 or through our website for a free, no-obligation quote tailored to your service requirements.

Q: How far in advance should I book a service?

A: We suggest booking at least a week in advance to secure your preferred date. For urgent needs, we strive to accommodate last-minute bookings as best as we can.

Guarantee and Policies

Q: Do you have a satisfaction guarantee?

A: Yes, your satisfaction is our priority. If our work does not meet your expectations, please let us know, and we will address your concerns.

Q: What's your cancellation policy?

A: Please provide at least 48 hours notice for cancellations. Cancellations with less notice may incur a fee.

Health and Safety

Q: Are your cleaning methods eco-friendly?

A: Yes, we use eco-friendly cleaning products across all our services. We’re committed to the health of our planet as much as we are to the cleanliness of your property.

Q: What COVID-19 precautions do you take?

A: We strictly adhere to local health guidelines, including wearing masks, practicing social distancing, and frequent hand sanitizing. Our team’s health protocols are continually updated based on the latest advice.

Additional Queries

Didn’t find what you were looking for?

For more information, please contact us directly. We're more than happy to answer any additional questions. Reach us at 407-960-8983 or via email "info@platinummaintenancecare.com". Your satisfaction and peace of mind are our top priorities.

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Address

Orlando, Florida.

Servicing:
Orange County, Lake County, Seminole County, and Osceola County

Contact

(407) 960-8983

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